Privacy Policy

Privacy Policy

Website: gloaura.shop

This Privacy Policy describes how gloaura.shop (the “Site,” “we,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual, including the details outlined below.

2. Information We Collect

Device Information

  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: Shared with our processor, Shopify.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and—in line with your preferences—provide information or advertising relating to our products or services.

  • Source of collection: Collected directly from you.

  • Disclosure for a business purpose: Shared with our processor, Shopify.

Customer Support Information

  • Examples of Personal Information collected: Information provided when you contact us for support.

  • Purpose of collection: To provide customer support.

  • Source of collection: Collected directly from you.

3. Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

4. Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use several types of cookies, including functional, performance, advertising, and social media/content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection), so you do not have to re-enter them each time you return or navigate between pages. Cookies also provide information on how people use the website, such as whether they are first-time or frequent visitors.

We use cookies to optimize your experience on our Site and to provide our services effectively.

5. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, or for operational, legal, or regulatory reasons. It is your responsibility to review this page periodically for updates.